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LH Irrigation support

Help for the field and office.

Use this page for sign-in trouble, missing property information, unsynced work, device loss, or a suspected security issue.

Current internal-use notice · July 29, 2026

Urgent: lost device or suspected unauthorized access

Email jesse@lh-landscape.com immediately. Stop using the affected device if it may be compromised, and do not attempt to investigate the incident yourself.

01 · Contact

Get help directly

Email jesse@lh-landscape.com for account access, an incorrect property or map, an unsynced draft, a lost or replaced phone, privacy requests, or security concerns.

Include your LH work email, device model, app version, approximate time of the problem, and the task you were trying to complete. A screenshot is helpful only when it does not expose client or property evidence.

Never send your password, one-time code, recovery code, or multi-factor authentication code to support.

02 · Field work

Before removing the app

Do not delete the app, clear its data, or replace a device while an inspection or photo is still unsynced. Contact support first so the office can confirm that required field evidence is safely stored.

Completed inspections save to the LH office workspace. The current app does not automatically send reports, estimates, emails, or texts to clients.

03 · Company

General LH contact

For a general Landscape Horticulture question that is not about this app, use the public company contact page.

Open the LH company contact page