Privacy requests
Access, correct, or close.
Authorized LH staff can ask about personal information connected to their app account and request correction, deletion, or account closure when applicable.
Current internal-use notice · July 29, 2026
01 · Request
How to submit a request
Email jesse@lh-landscape.com from your known work address. State whether you want access, correction, deletion, account closure, or an appeal, and identify the account or record involved.
LH will verify identity and authority through a signed-in account or another known work channel. We will never ask for your password, recovery code, or multi-factor authentication code.
02 · Timing
What happens next
Our operational target is to acknowledge a request within 10 business days and provide a substantive response within 45 calendar days. We will explain any necessary extension. Applicable law controls where it requires a different process or deadline.
To appeal a decision, reply with the subject “Privacy appeal” and explain what you believe should be reconsidered.
03 · Limits
Records LH may need to keep
A request may be limited when LH must preserve inspection, safety, audit, financial, contractual, insurance, tax, fraud-prevention, or legal records. When possible, LH will restrict or separate retained information instead of keeping it in active use.
Unsynced device data
This private employee product does not offer public self-service account creation. Accounts are closed by an LH administrator. If public account creation is added later, LH must add an in-app account deletion path before release.
Read the full privacy policy.